Publisher's FAQ

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Publisher's FAQ



Frequently Asked Questions for Publishers.
How do I join AffiliateCrew as a publisher?
How long does it take to be approved?
I lost my username or password. Where do I get it?
What is the minimum amount to earn before a payout?
How soon is my first check sent?
Does the merchant withhold income taxes?
How often are checks sent?
What type of tracking system does this program use?
How are visitors tracked?
How long are cookies set for?
How soon after a sale or click will I be able to see the new stats show up?
What information is presented in the tracking area?
How do I access reports?
What types of links are available?
How often are text links and banners updated?
Can I modify text links or banners?
Which type of link produces a higher click through rate-banner or text?
Are announcements sent when new links or specials are made available?
Can I open the merchant site in a new browser window?
How do I get new banners?
How do I make suggestions for new banner or ad copy?


Answers

How do I join AffiliateCrew as a publisher? > Back to Top

You can join AffiliateCrew by going to the Join Now page and selecting the advertiser you are interested in promoting. Or contact us.


How long does it take to be approved? > Back to Top

Typically, applications are reviewed within hours of submission.


I lost my username or password. Where do I get it? > Back to Top

Our system features an automated tool that will e-mail your login information.


What is the minimum amount to earn before a payout? > Back to Top

$25 is the minimum commission balance prior to payout.


How soon is my first check sent? > Back to Top

In order to allow for the return period to pass so that necessary refunds can be issued, this program has a 35-day lag time. For example, sales in January will be paid in the March 5th disbursement.


Does the merchant withhold income taxes? > Back to Top

No. You are an independent contractor and as such are responsible for filing on your taxable income.

All affiliates, who are not corporations, must provide us a Social Security number. If you earn more than $600 during a calendar year, we will issue you a 1099 form.


How often are checks sent? > Back to Top

All accounts totaling $25 or more are paid 35 days after the month in which the sale(s) occurred.


What type of tracking system does this program use? > Back to Top

We use a private label solution developed for AffiliateCrew. This system has been extensively tested for reliability and accuracy.


How are visitors tracked? > Back to Top

Visitors arriving from your site will have a cookie placed on their computer that IDs them as having come from your site.


How long are cookies set for? > Back to Top

Cookie life varies by program. A new cookie is placed EACH time a visitor arrives on our site from an affiliate site.


How soon after a sale or click will I be able to see the new stats show up? > Back to Top

All reporting is done in real time. Clicks and sales will be immediately viewable from your login screen within the affiliate service center.


What information is presented in the tracking area? > Back to Top

Commission amount, date and invoice number.


How do I access reports? > Back to Top

Simply login to your account and click on the “view reports” link.


What types of links are available? > Back to Top

Most programs offer both text-based links as well as a variety of professionally designed banners and e-mail templates.


How often are text links and banners updated? > Back to Top

Banners and links are updated frequently--each time a new banner or link is added you will receive an update e-mail from the affiliate management team.


Can I modify text links or banners? > Back to Top

No. In order to maintain a consistent presentation that matches the guidelines that we have set forth, we require that banners and text not be modified without the affiliate manager's prior approval.


Which type of link produces a higher click through rate-banner or text? > Back to Top

Effectiveness of banners and links will be mentioned in frequent newsletter updates sent to our network of affiliates.


Are announcements sent when new links or specials are made available? > Back to Top

Yes. We send out brief announcements when new opportunities are made available.


Can I open the merchant site in a new browser window? > Back to Top

Yes. You may open the site to a new non-crippled window.

No frames.


How do I get new banners? > Back to Top

After you have created your affiliate account and been accepted into the program you can log in at the affiliate service center to review and retrieve new banners.

All graphic files are hosted on our servers. You simply copy and paste html code from the affiliate service center. The code will already contain your unique affiliate ID.


How do I make suggestions for new banner or ad copy? > Back to Top

We encourage you to give us feedback on new banners and/or text links that would help you be more effective. Please follow this link to send a suggestion to the affiliate manager.